PLEASE FOLLOW THIS HELPFUL GUIDE FOR SUCCESSFUL DEMO IMPORT.

- Our working time is from 9am until 5pm CET during weekdays.

- Usual response time for support requests is up to 24 hours.

- Tickets are ordered from oldest to latest, so please be patient, we will refer to your issue as soon as possible.

- When you submit a ticket, it would be really helpful if you could provide our agent with your website URL and wp-admin access in your private ticket. In that way, we will refer to your issue easier and faster.

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How to update a theme ?

First you need to use an FTP client ( like FileZila ) .

You can upgrade Startit theme by performing following steps:

1. Download latest All files & documentation file from ThemeForest (your Downloads page)

2. Extract it and locate startit.zip

3. Extract startit.zip and locate startit folder

4. Copy/Replace the content of theme folder to /wp-content/themes/startit folder of your web site.


Using this method, none of existing content or settings will be lost.