PLEASE FOLLOW THIS HELPFUL GUIDE FOR SUCCESSFUL DEMO IMPORT.

- Our working time is from 9am until 5pm CET during weekdays.

- Usual response time for support requests is up to 24 hours.

- Tickets are ordered from oldest to latest, so please be patient, we will refer to your issue as soon as possible.

- When you submit a ticket, it would be really helpful if you could provide our agent with your website URL and wp-admin access in your private ticket. In that way, we will refer to your issue easier and faster.

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How to update a plugin ?

You can upgrade an plugin (Visual Composer or other required plugins )by performing following steps:

1. Please make sure main theme is activated while performing other steps

2. Go to Plugins page in your WordPress Dashboard, locate Visual Composer ( for example ) in the list, deactivate it and delete it

3. You will see message that required plugin is missing at the top of your WordPress Dashboard

4. Install the plugin and then activate it

Or you can do this manually just copy the js_composer from pitch.zip and paste it into wp-content/plugins/