PLEASE FOLLOW THIS HELPFUL GUIDE FOR SUCCESSFUL DEMO IMPORT.

- Our working time is from 9am until 5pm CET during weekdays.

- Usual response time for support requests is up to 24 hours.

- Tickets are ordered from oldest to latest, so please be patient, we will refer to your issue as soon as possible.

- When you submit a ticket, it would be really helpful if you could provide our agent with your website URL and wp-admin access in your private ticket. In that way, we will refer to your issue easier and faster.

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Stockholm - A Genuinely Multi-Concept Theme

Blurry Product Images Check this article about setting the proper image sizes -  https://docs.woocommerce.com/document/using-the-appropriate-product-image-dimensions/  Then install/activate this plugin https://wordpress.org/plugin ...

How to add Custom Font There are two ways for adding fonts a) Go to your theme folder/functions.php and paste this code: if (!function_exists('additional_font_styles')) {     function additional_font_styles () {  &nbs ...

Documentations Here is the list of all theme documentations that you can access with one click. Stockholm    http://demo.select-themes.com/stockholm-help/ Startit    http://startit.select-themes.com/documen ...

How to enable Visual Composer front page editor? Front End VC editor is disabled by default because some theme elements use advanced java script functionality, and these elements will not be displayed correctly until you save and refresh the page after adding them. In ...

General Data Protection Regulation The European Union’s General Data Protection Regulation (GDPR) takes effect on May 25. The GDPR requires companies and site owners to be transparent about how they collect, use, and share personal data. It also gives indivi ...

How To Add Custom Font Paste this code into Custom CSS field: @font-face {     font-family: 'MyWebFont';     src: url('webfont.eot');     src: url('webfont.eot?#iefix') format('embe ...

General Data Protection Regulation The European Union’s General Data Protection Regulation (GDPR) takes effect on May 25. The GDPR requires companies and site owners to be transparent about how they collect, use, and share personal data. It also gives indivi ...

Why is demo content not being imported? When it comes to importing demo content, before you hit import, disable all 3rd party plugins (to free up server resources), then go to import, open chrome developer tools, hit Import, and watch console for errors. When some ...

Remove p tags from text widgets in WordPress 4.8 This is because of WordPress wpautop function which is wrapping lines with paragraph tags, and now function is being executed in text widget because it is present be default in text editor, which is inducted in WordPress ...

Activation licences for the plugins that came bundled with the theme We have bought extended licenses for premium plugins that come with our theme, so you can use them for free, and we can’t give you the license codes because of policy and terms of Theme Forest. This only means that you can ...

How to set the home page? In Settings > Reading you could choose desired page to be your frontpage https://www.screencast.com/t/YK1LiesU0W4x

http error 500 / Internal Server Error Internal Server Error 500 is usually related to server settings as the name of the error suggests. There could be several causes of this problem. First you should do is contact your hosting provider and ask them about this, ...

How to Fix Pluggable.php File Errors in WordPress If you are getting this type of error:Warning: Cannot modify header information – headers already sent by (output started at /home/username/demosite/wp-content/themes/mytheme/functions.php:1035) in /home/username/ ...

Shortcodes are displaying in excerpt field This is due to excerpt for blog list or portfolio list can not read the shortcodes and because of this we implemented Excerpt field for each single ( blog, portfolio etc ) page etc.  You just need to go in yo ...

Icons Are Not Showing, Or Displaying Like Squares and Strange Characters Please try to follow the instructions from this link in order to solve these errors:  http://meyermed.com/2015/03/fix-font-awesome-icons-not-displaying/ These instructions work for all browsers and icon packs.Basically ...

Visual Composer is not working on edit page If Visual Composer won't load in the back end when you try to edit some page, please first make sure that you are using latest theme version with latest Visual Composer.  If this is not the case and you have following p ...

Google Map Api Key Missing Error / Google Map Missing Error This error is caused by some recent changes in google map API. Here is what you can try. 1. You need to create your own API key as described here: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing- ...

“Are you sure you want to do this? Please try again” ? What to do when I get this message while trying to install the theme: “Are you sure you want to do this? Please try again” ? This message means that theme zip file is larger than max upload file size allowed in configura ...

How to import Slider revolution or Layer Slider? When importing a demo onto your site RevSlider / LayerSlider slideshow has to be imported separately. To import a RevSlider / LayerSlider slideshow from one of our demos please go to your WordPress admin panel Slide ...

HTTPS mixed content warnings This is usually the problem with SSL certificate and the previous setting of a website that was not configured this way. You can try to use a plugins to fix this , such as - https://wordpress.org/plugins/wordpress-https/ http ...

Complete Guide To Demo Import Step 1 - PHP resources Since WordPress themes get more robust and complex, it's necessary that you release some more power from server. You can do that by editing php.ini file that you can find on your server, or contact you ...

Warning: getimagesize For the warning you’re seeing: First solution that you can try is to go to replace all logo images for Logos, and slides ( if needed ). If that didn't work you can try this workaround: Open wp-content / themes / stockhol ...