PLEASE FOLLOW THIS HELPFUL GUIDE FOR SUCCESSFUL DEMO IMPORT.

- Our working time is from 9am until 5pm CET during weekdays.

- Usual response time for support requests is up to 24 hours.

- Tickets are ordered from oldest to latest, so please be patient, we will refer to your issue as soon as possible.

- When you submit a ticket, it would be really helpful if you could provide our agent with your website URL and wp-admin access in your private ticket. In that way, we will refer to your issue easier and faster.

Okay
  Public Ticket #1271532
demo version
Closed

Comments

  • Lita started the conversation

    hi

  •  1,281
    Select replied

    Hi there Lita,

    thanks for choosing our theme.

    If you have any issues with it, please let me know. We are here to help.

    Select

  • Lita replied

    Hi, thank you : )

    I have imported the demo versions and I made some changes with visual composer, but I was'nt satisfied. I wanted to restart from the begining.

    1) I deleted bazaar (and bazaar-child) files to reinstall them, I have downloaded the demo again, but the changes I made was still there...

    2)I deleted all (again) and deleted the page wich kept my changes (classic shop) I reinstalled all again and imported demo, but the page (classic shop) do not even appear anymore.

    I don't know what to do.

  •  1,281
    Select replied

    Hi Lita,

    try reseting your database.

    Install Database Reset plugin and clean you database and try importing the demo then. Make sure WooCommerce and Contact Form 7 are installed and enabled before importing:


    Let me know if that works.

    Select

  •   Lita replied privately
  •   Select replied privately