PLEASE FOLLOW THIS HELPFUL GUIDE FOR SUCCESSFUL DEMO IMPORT.

- Our working time is from 9am until 5pm CET during weekdays.

- Tickets are ordered from oldest to latest, so please be patient, we will refer to your issue as soon as possible.

- When you submit a ticket, it would be really helpful if you could provide our agent with your website URL and wp-admin access in your private ticket. In that way, we will refer to your issue easier and faster.

Okay
  Public Ticket #1784029
Full screen menu
Open

Comments

  • Martina started the conversation

    Hello! In Ukiyo Documentation > Select Options there is a Fullscreen menu option which is unavailable in my wordpress dashboard. Is this possible? I can't find where set the options for fullscreen menu. Could you help me?

    Attached files:  Captura de pantalla 2018-11-14 a las 17.46.16.png
      Captura de pantalla 2018-11-14 a las 17.44.50.png
      Captura de pantalla 2018-11-14 a las 17.46.47.png
      Captura de pantalla 2018-11-14 a las 17.46.58.png

  •  1,840
    Select replied

    Hi Martina,

    We are so sorry for the late response, it's caused because of the numbers of tickets we are getting these days and because of the weekend days.

    You have to choose that header type for options to appear in Select options > Header:

    Let us know if you have any other questions! 

    Best regards,

    Marie


    Customer Support

    Here you could check our work

  • Martina replied

    Thanks Marie the information was very useful.

    I can change the options but now I have a problem with my header. At the top of the page I can not see close icon in the full screen menu, but if I scroll down I can see it perfectly. Could you help me?

    Attached files:  Captura de pantalla 2018-11-20 a las 16.21.52.png
      Captura de pantalla 2018-11-20 a las 16.21.41.png
      Captura de pantalla 2018-11-20 a las 16.22.24.png
      Captura de pantalla 2018-11-20 a las 16.22.11.png

  •  1,840
    Select replied

    Hi Martina,

    It appears that there is a plugin added which is applying its own style rules:

    https://www.screencast.com/t/s2rbzBaz259

    I suggest disabling it. If the colour doesn't get fixed, you can add the following code to Appearance > Customize > Additional CSS:

    .qodef-dark-header .qodef-page-header>div:not(.qodef-sticky-header):not(.fixed) 
    .qodef-fullscreen-menu-opener.qodef-fm-opened {
        color: #fff !important;
    }
    

    I hope this helps!

    Best regards,
    Wolfe


    Customer Support

    Here you could check our work

  • Martina replied

    Thank you! Your advice helped me.

    I have a problem with Title Area. It not appear in portfolio pages but in device version it is. Could you help me? Also in device version menu icon is missed.

    Thank you in advance,
    Regards,

    Attached files:  Captura de pantalla 2018-12-02 a las 20.45.05.png
      Captura de pantalla 2018-12-02 a las 20.45.19.png

  •  1,840
    Select replied

    Hi,

    You are welcome. Please provide us a WP login credentials in private message to see a issue closely. Thanks in advance.

    We are here if you have any additional questions.

    Best Regards,
    Mike 


    Customer Support

    Here you could check our work

  •   Martina replied privately
  •  1,840
    Select replied

    Hello there,

    I've added this lines of custom code into Appearance >> Customize >> AditionalCSS in order to solve that problem:

    .qodef-content {
        margin-top:0 !important;
    }

    Here's the result:

    Best regards,

    Alex


    Customer Support

    Here you could check our work

  • Martina replied

    Thank you! Amazing,

    I'm sorry but I have other problems:

    - In the mobile version, the menu icon is missing.

    - I need to fix the space between the title and the first image of each page of the portfolio. Where can I change this?

    - At the bottom of the page, the first line is slightly down.

    Attached screenshots, thanks!

    Attached files:  Mobile.jpg
      Title.jpg
      Footer.jpg

  •  1,840
    Select replied

    Hi there,

    You didn't have a mobile menu selected, that's why your icon wasn't showing. I set it for you.

    I set the margin to 0 in your text widget, now all of them are aligned.

    I couldn't find the problem with the titles. Did you manage to resolve it yourself?

    Regards,

    Marco


    Customer Support

    Here you could check our work

  • Martina replied

    Thank you!

    - I could not fix the problem with the titles. I do not know why, but in the title of the portfolio Zuma is too close to the image. Here the link: http://martinalvrz.com.ar/portfolio-item/zuma-juice/

    - I think with the changes in the mobile menu, now the heading "About me" is white. Until last week the header of that page was black: http://martinalvrz.com.ar/about-me/ 

    - Also I need to eliminate "Modern" word below title of projects. Is this possible? I attached screenshoots.

    Thank you for your help!

    Regards,

    Attached files:  Captura-de-pantalla-2018-12-17-a-las-15.04.17.jpg

  •  1,840
    Select replied

    Hello there,

    1. In order to fix the space between the title and the first image use this code:

    .qodef-portfolio-single-holder.qodef-ps-images-layout .qodef-ps-image-holder .qodef-ps-image {
        margin: 30px 0 30px;
    }
    

    2. In order to change "About me" heading background color to black use this code:

    .page-id-7967 .qodef-page-header {
        background:#000;
    }
    

    3. In order to eliminate category name use this code:

    .qodef-portfolio-list-holder.qodef-pl-hover-entire-element article .qodef-pli-text .qodef-pli-category-holder {
        display:none;
    }

    Best regards,

    Alex


    Customer Support

    Here you could check our work

  • Martina replied

    Hi! Thank you for your help! 

    Where I have to put this code? I've never edit the code in Wordpress themes.

    Thanks in advance,

  •  1,840
    Select replied

    Hello there,

    You're welcome!

    Sorry for not mentioning that, you can place custom css code in two places: Appearance >> Customize >> AditionalCSS and Theme Options >> General >> CustomCSS. 

    Let us know if you need anything else!

    Best regards,

    Alex


    Customer Support

    Here you could check our work

  • Martina replied

    Thank you! It was very helpful. 

    I have other two problems: 

    - Menu icon in the heading of "About me" section is missing now. http://martinalvrz.com.ar/about-me/

    - I need to change color of contact form button "Send". Where I can change this? I need put it in black. Also the font of "Enviar" is wrong, the correct is Open Sans.

    Than you for your help!

    Regards,

    Attached files:  Contact.jpg
      AboutMe.jpg

  •  1,840
    Select replied

    Hi there,

    Your icon is not missing, it can't be seen because its' color is black.

    You can change the color here:

    http://prntscr.com/m7fcmr

    For the button, add this code to Select Options >>General >> Custom CSS:

    input.wpcf7-form-control.wpcf7-submit {
        background-color: green!important;
        border-color: green!important;
        font-family: "Open Sans";
    }

    Regards,

    Marco


    Customer Support

    Here you could check our work

  • Martina replied

    Hi, thank you!

    I've already change colors in Side Area options but I can't see changes. The problem is "About Me" page have black background and the rest of the site use white. If I change Side Area options will change all menu icons to white? 

    I just need white menu icon in "About me" page.

    Thank you in advance,

    Attached files:  Captura de pantalla 2019-01-15 a las 09.58.11.png

  •  1,840
    Select replied

    Hello there,

    Did you managed to fix that by yourself? Because on my side hamburger menu icon is showing:

    7340541150.png

    Let us know if you need anything else!

    Best regards,

    Alex


    Customer Support

    Here you could check our work